To see how we employed NS-Metrics for Club Car, click on the metrics circle arrows above.
To see how we employed NS-Metrics for Club Car, click on the metrics circle arrows above.
Measure
Execute
Honor the Game™ was launched with five print ads in all major trade publications, as well as product brochures. These same ads were also used in tradeshow booth graphics for the two largest industry tradeshows. In addition, video e-mails were sent with a message from Club Car’s CEO to the 28,000+ membership list of the Play Golf America association, again defining the Honor the Game message and how Club Car is dedicated to growing that game.
Formulate
A branding platform was developed that exemplified the personality and culture of Club Car as an organization as opposed to a manufacturer of golf products. This platform demonstrated Club Car’s core values of passion, commitment and excellence. By elevating Club Car to a personality versus a product, Club Car was able to speak to the end user about their devotion to the game and how it drives everything they do. This platform reduced competitors’ abilities to use product parity and price as their key selling strategies.
Discover
Market intelligence indicated two “me too” golf car product introductions in 2006 by E-Z-GO and Yamaha in response to Club Car’s launch of the totally re-engineered and revolutionary Precedent line in 2004. Additionally, the golf industry was, and continues to be, on a downward spiral with more golf courses closing than opening in 2006, fewer rounds played and golf cars were becoming commoditized due to price selling versus relationship and value selling. Club Car, to maintain their leadership status and continue to grow share, needed to find a way to stand above the “just another golf car company” stigma.
Nelson Schmidt’s “Honor the Game” integrated branding campaign for Club Car helped capture 2% market share to a company-record 47%.
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